Frequently Asked Questions

Yes — data handling is designed before any AI touches it. We control exactly what models can see, use access controls and audit trails, and can keep sensitive data out of prompts entirely. We sign NDAs and walk you through where your data lives.

A chatbot answers questions. An agent does work: it looks things up in your systems, takes actions, and escalates to a human when it's unsure. We build agents grounded in your data with guardrails and evaluation — not script-following bots.

Depends on scope. A focused agent doing one job, grounded in your docs, is a few weeks of work; multi-system automation is more. Tell us the process you want handled and we'll send a concrete proposal — no obligation.

Almost always. We integrate with CRMs, ERPs, databases, spreadsheets, and WhatsApp through APIs — that integration work is half of what we do. Your team keeps the tools they already know.

No. Most clients start with messy docs and scattered spreadsheets. We structure what's needed as part of the build — and we'll tell you upfront if data is genuinely a blocker.

We scope every automation against a measurable target — hours saved, response time, error rate — so you can see the payback. If the math doesn't work, we'll tell you before you spend.

We typically respond within 1 business day with clarifying questions and next steps.

Yes. We can work from a lightweight MVP scope to larger, multi-team deliveries.

Yes. We can sign an NDA before discussing sensitive details.

You do. Deliverables, source code, and documentation are yours once paid as agreed.

Weekly updates + async communication (email/Slack) with transparent progress tracking.

Yes. We offer maintenance and iteration support based on your needs.

Weekly updates plus async communication via email or Slack, with transparent progress tracking. You always know what's shipped, what's in progress, and what's next.

We handle changes transparently. Small tweaks within scope are absorbed. Significant changes are documented with updated timeline and cost estimates before we proceed—no surprise bills.

At minimum: what you're building, who it's for, your rough timeline, and any existing tech or systems we'd need to integrate with. The more context you give us, the more accurate the quote.